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How can I send my identification documents?
Verifying your account is a very simple process.
In order to confirm your identity, just follow the steps below:
Step 1: Take a picture of your valid government-issued photo ID (front and back), so that we can verify your identity.
Step 2: Submit the photo via email to verification@monopolycasinous.com or alternatively through live chat, by clicking the 'Help' button located on the bottom right corner.
Here are some helpful tips for your submission:
- Confirm that your ID is valid and not expired, and make sure the entire ID is in frame.
- Great lighting from the front ensures a high-quality picture.
- If a selfie is requested, have your head and shoulders in the frame, similar to an ID photo. In addition to ensure we can see you, please avoid sunglasses or hats, and don’t use any filters.
- Keep in mind that we may ask for supplementary identification, such as a copy of your Social Security Card or a selfie, or proof of address.
If you have any questions, please contact our customer support team via email at support@nj.monopolycasinous.com or via live chat.