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How to Verify Your Account and Submit Documents
Account Verification Made Easy
At MONOPOLY Casino, verifying your identity is quick and secure. Most users are verified automatically using a trusted agency to confirm your name, date of birth, and address. If we can't verify your info automatically, you’ll be prompted to upload documentation through our secure Online Verification Tool.
How to Verify Your Account
Upload Your ID:
Use a valid, unexpired government-issued ID (driver’s license, passport, or state ID).
Information on your ID must match your account details.
Verification Methods:
Online (App or Desktop):
On desktop: Upload clear images (max 5MB).
On mobile: Use your phone camera and follow on-screen prompts.
Email or Live Chat:
Send front and back images of your ID.
A selfie may be required for additional verification.
Photo Tips
Use the MONOPOLY Casino app or mobile site for the best experience.
Place your ID on a dark, flat surface in a well-lit room.
Hold your camera directly above to avoid glare.
Ensure the ID is fully visible with a border around all edges.
For selfies: show your full face—no hats, sunglasses, or filters.
What Happens Next?
If your ID matches your account, you'll be verified and can start playing.
Most verifications are instant.
If there's a mismatch or issue, you may need to re-upload or provide additional documentation (e.g., utility bill, Social Security card).
Need Help?
You can also verify your ID via live chat or request a manual review.
Please note, no matter which method you choose to verify your account, it may take up to 72 hours to complete. Thanks so much for your patience—we’ll get you up and running as soon as possible!
If you have any questions, please contact our customer support team via email at support@nj.monopolycasinous.com or via live chat.