Menu
Articles in this section
Understanding Deposit Issues After Changing or Removing Your Limit
You can request to change your limit anytime. We want everyone to have a great experience on our site while gaming responsibly, so please note that waiting periods apply for limit changes.
Decrease Rules: If you want to lower your limit, it will take effect immediately—no waiting period! For example, if your daily deposit limit is $25 and you decide to decrease it to $20, just click ‘Confirm,’ and the new limit will be active right away. You’ll have a chance to review all changes before confirming.
Increase & Removal Rules
Requests to increase or remove a limit take effect after the selected limit period has passed.
Example: Changing a daily limit submitted Monday at 12:00 p.m., active Tuesday at 12:01 p.m.
*You will be shown the exact date and time of any changes on screen once you have confirmed.*
Note: Customer Support cannot override any limits you have set.
If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://play.monopolycasinous.com/account/responsible-gaming
You can also contact us via our 24/7 live chat or email.
We are here to help.