Search

Articles in this section

How do I use Touch ID?

We’d be happy to walk you through it—Touch ID makes logging in quick and easy!

After choosing to use Touch ID, you’ll see a checkbox under the login button on the username screen.
Enter your username and password as usual.
Enter the last four digits of your SSN and your zip code.
A pop-up will appear asking for your fingerprint—place your finger on the sensor.
Once verified, you’re all set to use Touch ID for future logins.

Note: For security, you’ll still need to enter the last four digits of your SSN and zip code when logging in, even with Touch ID enabled.

How do I disable Touch ID login on iOS?

If you'd like to turn off Touch ID, just cancel the Touch ID request when prompted.
You’ll be returned to the regular login screen and can continue signing in as usual.

Let us know if you need help—we’re here 24/7 via Live Chat or email!