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When will I receive my Welcome Bonus?
Thanks for signing up with MONOPOLY™ Casino and we're happy to hear you've taken advantage of our Welcome Bonus. If you've not received your bonus funds yet this could be due to a number of reasons:
- Firstly, you're only eligible to receive your Welcome Bonus once your bets have been graded. Please check that your qualifying bets match the criteria required in order to qualify for the bonus.
- Once you've checked that you've qualified, the next step is to wait 24 hours for the bonus funds to be credited to your account. This can sometimes take a little longer, so we ask that you allow up to 72 hours to receive your bonus credit.
If the promotion has ended and you believe you’ve qualified but still haven’t received your bonus funds after 72 hours, our 24/7 Customer Support team is here to help. Simply click the chat icon in the bottom right-hand corner of your screen to get started. Alternatively, you can send us an email by clicking here.