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Articles in this section
- Game Loading Issues
- Is my device compatible?
- How to Enable Pop-Ups
- How to Clear Cache and Cookies on Desktop and Mobile Devices?
- How to Disable Blocked Software for Geolocation (Mac & Windows)
- How do I add MONOPOLY™ Casino to my safe senders list?
- Why Am I Seeing a Blank or White Screen on my Desktop or Mobile Device?
- How do I take a screenshot of my device?
Why Am I Seeing a Blank or White Screen on my Desktop or Mobile Device?
We understand how frustrating it can be to log in and only see a blank or white screen instead of the games you were expecting. This usually happens when stored data or outdated files interfere with how the site or app loads.
The good news is—it’s typically a quick and simple fix! Clearing your cache and cookies can refresh your connection and get everything running smoothly again.
If you have any questions, our 24/7 Customer Support team is here to help via live chat or email!