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Articles in this section
- Installing the plugin
- Where is the plugin on my desktop?
- How to Uninstall the Geolocation Plugin (Mac & Windows)
- I am using Mac OS X and I get an error when the plugin downloads. What is this?
- I am using a Chromebook and cannot install the geolocation plugin.
- My anti-virus program says that the plugin is unsafe, what do I do?
- Geolocation issue on Verizon Fios
Installing the plugin
Geolocation is easy to set up, so you can get playing quickly!
To help us confirm your location, you’ll need to download and install our Geo-Location plugin.
Here’s how:
- When you load a game on your desktop browser, the plugin download prompt should appear automatically.
- Make sure your browser allows pop-ups so the download can start. If you need help enabling pop-ups, check out our FAQ here.
- Once downloaded, run and install the plugin on your device.
- After installation, we recommend clearing your browser’s cache and cookies, then closing all browser windows.
- Finally, reopen your browser, log back into the site, and start enjoying your favorite games!
A couple of tips:
- We highly recommend using Google Chrome—it’s been thoroughly tested and works best with our games and plugin. You can download it here.
- For the best experience, we recommend using browsers like Google Chrome, which work smoothly with our games and plugins. Because the plugin is designed to work with certain browser versions, using a compatible browser helps avoid technical issues.
If you still can’t access the games after these steps, please reach out to us anytime via Live Chat or email. Feel free to share any screenshots of error messages you’re seeing—we’re here to help!