Menu
Articles in this section
- Installing the plugin
- Where is the plugin on my desktop?
- How to Uninstall the Geolocation Plugin (Mac & Windows)
- I am using Mac OS X and I get an error when the plugin downloads. What is this?
- I am using a Chromebook and cannot install the geolocation plugin.
- My anti-virus program says that the plugin is unsafe, what do I do?
- Geolocation issue on Verizon Fios
My anti-virus program says that the plugin is unsafe, what do I do?
No need to worry—sometimes antivirus programs (like Norton) flag lesser-known downloads simply because they haven’t been downloaded as often, not because they’re unsafe.
If your antivirus has placed the Geolocation plugin in quarantine, rest assured—it’s been thoroughly tested and is completely safe to use. You can confidently allow it to run on your computer.
To get things working:
- Open your antivirus program and check the quarantine or blocked items section.
- If you see the GeoComply plugin listed there, you can manually restore or allow it.
- This will let the plugin run smoothly with your browser and help us confirm your location so you can start playing!
For step-by-step instructions, we recommend visiting the support page for your specific antivirus provider.
If you need any help along the way, our Customer Support Team is always here for you!