If you’re using a third-party internet connection—like public Wi-Fi or a work network—your location might show as outside the state your account is registered in.

 

To avoid this, we recommend using your personal modem, Wi-Fi, or cellular data.

 

Also, if you’re connected through a proxy server, please disable it before visiting our site, as it can hide your true location. Keep in mind that Wi-Fi hotspots might not always provide accurate location info and could affect your internet connection.

 

If you have any questions or need assistance, our friendly Customer Support team is available 24/7 via live chat or email. We’re always here to help!