About the App

• How to download the App
• Is my mobile device supported?
• What permissions does the mobile app require?
• Are all your games available on the App?
• How do I use Touch ID on iOS?
• How to delete the App

Game Issues

• I got 21 when playing blackjack and so did the dealer. Why didn't I win?
• Why am I getting a white screen when I load the game on my mobile or tablet?
• Why can't I find a game on my device?
• My game says 'Session Expired'. What is this?
• Game not loading
• Checking Internet Speed

Troubleshooting

• How do I take a screenshot of my device?
• How to Enable Pop-Ups
• How to Clear Cache and Cookies
• Device Specifications
• Is my device compatible?

Geolocation

• I am having trouble being located
• Geolocation on Mac
• Geolocation on Windows

• GeoGuard Location Validator
• Why do I need to be Geolocated?
• Can I play for real money outside of New Jersey?
• Verifying your location on iOS
• Verifying your location on Android
• Verifying your location on Desktop